Data protection overview:
We ask our users to read this document carefully before sharing their personal data with us. By visiting our website, guests accept the practices described in this Privacy Policy document.
This user data protection summary describes the collection and use of personal information and data, in accordance with the GDPR (General Data Protection Regulation) and/or in accordance with compliance with the obligations established in Organic Law 3 /2018, of December 5, on Protection of Personal Data and Guarantee of Digital Rights and article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce. To do this, the identifying data of the company that owns the domain is displayed:
- Company Name: BEST DAY IN MALLORCA SL.
- CIF: B56722986
- Registered Office: C/CONQUISTADOR 2, PALMA DE MALLORCA. CP 07001. BALEARIC ISLANDS. SPAIN.
- Telephone: +34 680940721
- Email: info@dogadmiralguesthouse.com
- Web: www.dogadmiral.com
- Registration data in the Commercial Registry: 2023/5308; 236/12587
BEST DAY IN MALLORCA SL reserves the right to change this Privacy Policy when necessary. We recommend that Users who visit our website frequently check and review recent changes to the Privacy Policy and terms of use.
Personal information that is collected through contacts on the Web or by email:
BEST DAY IN MALLORCA SL informs you that all personal data received through any form on the website will be treated with the strictest confidentiality as established by Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.
We collect information about you for two reasons: firstly, to process your reservation and guarantee payment of the costs arising from it and, secondly, to offer you the best possible service (answer queries, requests or requests; manage the requested service ; commercial sending of information electronically if expressly authorized; carry out analytical studies on our products and services on the Web to improve our commercial strategy and our products, etc.).
The data will be kept in our files for a minimum of 6 years as established by tax, commercial, consumer and traveler registration regulations.
The type of information we will collect from guests includes:
Name and surname.
Address.
Telephone number.
Email address.
Location data.
Credit card details (these numbers are not stored in any online database)
We may collect information about your IP, browser or operating system and analyze your activity on our Website anonymously. When you provide us with your data in the contact form, you authorize us to contact you if necessary.
The legal basis for the processing of your data is your consent. When you “click” on the send button in the submission form, you will acknowledge that you have been informed and give your express consent to the automated and documentary processing of the data included in our database.
In our forms, the fields marked with the * symbol are mandatory fields.
BEST DAY IN MALLORCA SL does not process personal data of third parties. If an owner provides us with data from third parties, they must previously inform and request the consent of these third parties, exempting BEST DAY IN MALLORCA SL from any liability for non-compliance with this requirement.
BEST DAY IN MALLORCA SL does not process personal data of children under 14 years of age. The owners must refrain from providing us with personal data of third parties who are not of this age, exempting BEST DAY IN MALLORCA SL from any liability for non-compliance with this provision.
Guests have the right to access, modify or cancel the processing of their personal information for any marketing-related activity. Guests can unsubscribe from our database by sending an email to info@dogadmiralguesthouse.com.
BEST DAY IN MALLORCA SL processes data from SUPPLIERS for the purpose of: sending commercial or event information electronically under express authorization; management of administrative and logistical services; billing; collection and/or payment transactions and control and recovery procedures. The basis for legitimation of the processing of your data is your acceptance through a contractual relationship or, failing that, your consent when contacting us by any means to offer us your services or products.
How do we share personal information collected from guests, including with third parties?
The recipients of the information that you provide us are all the people affiliated, registered, owners and collaborators of BEST DAY IN MALLORCA S.L. as well as the official entities that by law require the transfer. BEST DAY IN MALLORCA SL will communicate your data to the Tax Administration and financial entities to manage the collection of your stay.
BEST DAY IN MALLORCA SL will communicate your data to the Security Forces and Bodies in compliance with current legislation.
To ensure that you enjoy the same level of service throughout the Property, we may share your personal information with personnel employed by BEST DAY IN MALLORCA SL who have the responsibility of providing such services to you. In doing so, BEST DAY IN MALLORCA SL will ensure that guests’ personal information is handled in accordance with this policy.
If a corporate credit card is used, billing information may be shared with the employer.
BEST DAY IN MALLORCA SL may use the services of third-party service providers to provide certain products and services such as credit card billing, reservation services, call center services, mass mailings, for which it is necessary to provide personal information. These Parties are prohibited by contract from using personal information for purposes other than those specified by BEST DAY IN MALLORCA SL.
We may provide non-personal information to certain service providers for use in aggregate form to fulfill their contractual obligations to us.
The website development and maintenance company and/or the hosting company will have access to the website. These companies have signed a service provision contract with BEST DAY IN MALLORCA SL, so they are obliged to the same level of privacy as us.
American software companies that provide applications for international transfers are adhered to the PrivacyShield agreement, which obliges them to comply with the data protection and privacy policies of the European Union.
BEST DAY IN MALLORCA SL expressly prohibits the sale or transfer of any information to any party outside the Property by such service providers.
BEST DAY IN MALLORCA SL, with or without prior notice to its customers, may have to share some customer information in order to comply with applicable laws or respond to government investigations or requests from public authorities or to comply with a valid legal process, to protect the rights, privacy, safety or property of the company, its customers, employees or the public or to allow us to exercise available remedies or limit the damages we may suffer or to respond to an emergency.
Information divulgation:
We may disclose your Personal Data when we consider it necessary or appropriate:
- under applicable law, including laws outside your country of residence;
- to comply with legal process;
- to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;
- to enforce our terms and conditions;
- to allow us to pursue available remedies or limit the damages we may suffer.
Security of personal data:
BEST DAY IN MALLORCA SL collects/stores your personal data through our website, however, it also collects and uses your personal information when you visit or stay at our Property or request any of our services. This data is exclusively for internal use and we do not share it with anyone.
In order to prevent unauthorized access to data, the Website has security tools installed such as firewalls, access control procedures and cryptographic mechanisms. The User/client authorizes the provider to obtain data for the purpose of authentication of access controls. All highly categorized personal data will always be transmitted through a secure communication protocol (Https://…) in order to prevent third parties from accessing the information transmitted electronically.
For any queries related to data privacy/security, please feel free to contact us at info@dogadmiralguesthouse.com.
